Terms

Sportconnexions organises sports competitions at affiliated clubs and associations. Below, you will find our terms and conditions as well as our privacy policy.

Definitions

  • Sportconnexions: A company based in the Netherlands, registered with the Chamber of Commerce under number 53574516, with VAT number NL001597126B78.
  • Club: An organisation that provides sports facilities and services to its members.
  • User: An individual who utilises Sportconnexions' services.
  • Player: A user who participates in competitions or tournaments organised by Sportconnexions.
  • Service: The online platform provided by Sportconnexions that connects players of similar levels for matches at affiliated clubs.
  • Site: The website sportconnexions.com, or any associated website, that hosts the services offered by Sportconnexions.

Privacy Policy

We are committed to protecting the privacy of our users. User data is collected and used solely for the purpose of organising competitions and facilitating communication between players. Sportconnexions stores the following information: name, gender, language, email address, phone number, playing level, desired frequency of play, and availability. Additionally, match results for all players are recorded and ratings are calculated to assist in connecting players of similar levels. We use cookies to identify users and geolocation technology (via IP or mobile) to recommend relevant clubs. User data is retained for five years following the user's last activity on our site. After this period, all data, except the user's name, is deleted to preserve competition history.

All information, excluding email address and phone number, is accessible to visitors of the site. Match results, names, and profile pictures may be displayed on the site and on promotional materials at clubs. Users are not required to display their full name or a profile picture; for instance, Roger Federer may register as ‘Roger F’ without a profile picture.

A user's email address and phone number are only shared with other users when they are matched for a game or when they explicitly request to contact each other.

Users may receive emails from Sportconnexions as long as their profile is active. Users can delete their profile at any time. Sportconnexions reserves the right to delete a profile due to prolonged inactivity, at the request of a club, or under other specific circumstances.

Commercial Terms for Players

Sportconnexions is free to use for users, unless the club that hosts the competition charges a fee. Participation in most competitions is free but may require a payment or membership to access the facilities. Tournaments may require a fee, the specific terms vary by club. If a user cancels participation at a tournament at least 48 hours before the start, a full refund is provided.

Commercial Terms for Clubs

Sportconnexions charges clubs a yearly service fee for organising matches between users. If a club fails to pay or pays late, the service may be discontinued. Clubs can terminate the service at any time, but no refunds will be issued upon termination.

General Data Protection Regulation (GDPR)

Sportconnexions is based in the European Union and complies with the GDPR. Any questions regarding our privacy policy or GDPR compliance can be directed to info@sportconnexions.com.

FOXXL Hosting

Sportconnexions uses FOXXL for hosting its applications and data. We have entered into a data processing agreement with FOXXL to ensure the protection of user data.

Legal Terms

Sportconnexions shall not be liable for any damages arising from or related to the use of the Service. Under no circumstances shall Sportconnexions be liable for any indirect, incidental, consequential, or punitive damages, including but not limited to, loss of profits, data, goodwill, property, or claims from third parties, resulting from the use, copying, or display of the Site or its contents. All content on the Site is subject to change without notice. Sportconnexions reserves the right to amend the terms and conditions governing the use of the Site at any time. Such changes will take effect immediately upon being posted on the Site. The laws of the Netherlands govern the content and use of the Service.